Lebanon: Operations Officer

Position Title : Operations Officer

Duty Station : Beirut, Lebanon

Classification : Professional Staff, Grade P2

Type of Appointment : Fixed term, one year with possibility of extension

Estimated Start Date : As soon as possible

Closing Date : 31 January 2017

Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive environment. Applications from qualified female candidates are especially encouraged. For the purpose of the vacancy, the following candidates are considered as first-tier candidates:

1. Internal candidates

2. Qualified applicants from the following NMS countries:

Antigua and Barbuda, Benin, Bahamas, Botswana, Belize, Congo, Cabo Verde, Djibouti, Micronesia (Federated States of), Gabon, Gambia, Guyana, Iceland, Cambodia, Comoros, Lesotho, Luxembourg, Libya, Montenegro, Marshall Islands, Mongolia, Mauritania, Maldives, Namibia, Nauru, Papua New Guinea, Paraguay, Seychelles, Slovenia, Suriname, El Salvador, Swaziland, Timor-Leste, Trinidad and Tobago, United Republic of Tanzania, Holy See, Saint Vincent and the Grenadines, Venezuela (Bolivarian Republic of), Vanuatu, Samoa

Context:

Under the overall supervision of the Chief of Mission (CoM) and the direct supervision the Senior Operations Officer and in close coordination with the Head of RMM and SCC, the successful candidate will be responsible and accountable related to resettlement and movement activities in Lebanon.

Core Functions / Responsibilities:

1. Ensure that all Movement Operations activities, including resettlement, repatriation, humanitarian evacuation, other movements, visa supports, staff travel bookings, and return emergency response movements, are implemented in line with RMM and other HQ departments’ guidelines and SOPs.

2. Ensure that timely, efficient and safe logistical land transportation arrangements including on-call escorts are in place for the purpose of selection mission interviews, Medical Health Assessments, Cultural Orientation classes and international departures of refugees and other migrants, and review and approve PRs.

3. Ensure that transporters, airline companies, operational contractors, General Security Department, airport and other responsible authorities are advised on all movements under IOM auspices including transit caseloads.

4. In conjunction with the Senior Operations Officer, supervise operational staff and provide training and support/guide in usage of the in house system application tools - MiMOSA, I-Gator and SAR as well as usage of the AMADEUS booking reservation system.

5. Make sure that measures are in place within the operational unit to maintain a high level of integrity and confidentiality consistent with the principle of the organization for the movements and operations stipulated in the Movement Management Manual (MMM). Follow up with the implementation and monitoring of best practices within the operational unit.

6. Liaise and coordinate with UNHCR regarding the selection mission interview process by various recipient countries and monitor that the selection mission logistical needs are met according to IOM’s procedures.

7. Communicate and coordinate with relevant IOM units and other country offices, international Organizations, governmental agencies, embassies and other entities to support the processing and implementation of all aspects of the resettlement activities, including exit permit processing.

8. In conjunction with the Senior Operations Officer, make regular visits to the field offices in Bekaa and Tripoli and assist when needed the airport team during departure of refugees who are traveling under IOM auspices as well as charter flights undertaken by IOM.

9. Prepare and analyze travel projections in order to foresee movement trends and plans; compile accurate movement statistics and reports.

10. Ensure that all migrant/refugee and IOM staff movements comply with established security policies, guidelines, and procedures in coordination with the IOM Security Officer and notify the FSO on external individuals (e.g. Delegates undergoing Selection missions). Liaise with the FSO that security clearances are submitted on time for all IOM staff working under the resettlement program.

11. Oversee processing of and assistance to all transit movements from Syria, incl. border assistance and transit and/or exit permit clearances with General Security Department, and coordinate with IOM Damascus and other IOM missions involved.

12. Perform such other duties as may be assigned.

Required Qualifications and Experience:

Education

• Master’s degree in Political or Social Science, Business Administration, International Relations, Law or a related field from an accredited academic institution with two years of relevant professional experience; or

• University degree in the above fields with four years of relevant professional experience.

Experience

• Experience in resettlement with particular emphasis on USRAP;

• Operational and field experience in refugee and migration related issues an advantage;

• In-depth knowledge of the electronic tools AMADEUS, MIMOSA, I-Gator and SIMA;

• Experience in negotiating fares and local agreements with airlines and travel agents;

• Experience in refugee migration related issues, project development and in liaising with governmental and diplomatic authorities as well as with international institutions and NGOs;

• Proven ability to supervise, train and direct staff and manage a larger operation in the

developing world.

Languages

Fluency in English is required. Working knowledge of French is an advantage.

Desirable Competencies:

Behavioral

• Accountability – takes responsibility for action and manages constructive criticisms;

• Client Orientation – works effectively well with client and stakeholders;

• Continuous Learning – promotes continuous learning for self and others;

• Communication – listens and communicates clearly, adapting delivery to the audience;

• Creativity and Initiative – actively seeks new ways of improving programmes or services;

• Leadership and Negotiation – develops effective partnerships with internal and external stakeholders;

• Performance Management – identify ways and implement actions to improve performance of self and others;

• Planning and Organizing - plans work, anticipates risks, and sets goals within area of responsibility;

• Professionalism - displays mastery of subject matter;

• Teamwork – contributes to a collegial team environment; incorporates gender related needs, perspectives, concerns and promotes equal gender participation;

• Technological Awareness - displays awareness of relevant technological solutions;

• Resource Mobilization - works with internal and external stakeholders to meet resource needs of IOM.

Other:

Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.

Interested candidates are invited to submit their applications via PRISM, IOM e-Recruitment system, by 31 January 2017 at the latest, referring to this advertisement.

For further information, please refer to:

http://www.iom.int/cms/en/sites/iom/home/about-iom-1/recruitment/how-to-apply.html

In order for an application to be considered valid, IOM only accepts online profiles duly completed.

Only shortlisted candidates will be contacted. You can track the progress of your application on your personal application page in the IOM e-recruitment system.

Posting period:

From 18.01.2017 to 31.01.2017

Requisition: VN 2017/22 (P) - Operations Officer (P2) - Beirut, Lebanon (54941864) Released

Posting: Posting NC54941890 (54941890) Released