Lebanon: Senior Protection Manager - Bekaa

Job Overview/Summary:

The Senior Protection Manager- Bekaa will be responsible for managing the implementation of the protection project in North Bekaa, and preparing the team for transition to a nationalised management structure over the longer term. This will include coordination of trainings and capacity building, as well as day-to-day support and guidance for the Senior Protection monitors, Officer-level staff, and Legal Team Leader. Protection monitoring will focus on documenting and analysis of rights violations, discrimination, and exclusion, and will lead to: 1) increased understanding of the protective environment, including demographic data, vulnerability mapping, available services, and existing gaps impacting the refugee and host populations, and 2) sharable reports detailing needed actions by the IRC, humanitarian, and government actors to address protection concerns/gaps and contribute to referral mechanisms for specialized services. Data collection, analysis and reporting will be done via a digital data collection and management system. Information campaigns will be carried out to inform affected persons of their rights, policies, assistance opportunities, and protection threats, including on available services and access, as well as where to seek remedies and redress for identified protection concerns. Information will be shared via a range of traditional and innovative modalities (information sessions, rights trainings, IEC materials, radio broadcasts, info/hotlines).

Responsibilities:

· Take the lead on producing succinct and analytical monthly protection reports per project site (North Bekaa area), highlighting key protection issues and analyzing trends identified from protection monitoring and other recorded objective sources to provide direct strategic advice to the Protection Coordinator, Information Officers, UNHCR and other stakeholders;

· Produce thematic, issue specific reports as requested by the Protection Coordinator both for internal IRC use and for distribution to UNHCR and other stakeholders;

· Provide direct supervision and support to Team Leaders and Officers, including:

o Participation in monitoring and information missions;

o Regular reviews of data collected by the teams, review of data collection methodologies, regular review of function of digital data collection and reporting systems, develop strategies for improving data collection;

o Regular reviews of written and oral information campaigns, review of information dissemination methodologies, develop strategies for improving information dissemination;

o Development of individual work plans, ensuring best practice standards are met, with a focus on building the management capacity of staff and empowering them to work autonomously.

· Provide a human rights “lens” on all protection monitoring reporting and information campaigns, assisting to ensure reporting and information dissemination are grounded in human rights law, refugee law, national law and Sphere standards.

· Acts as a focal point for protection network in area of operation on all relevant protection trends and rights violations, by overseeing ongoing quality protection monitoring, information dissemination, case referrals, and overall analysis of trends.

· Ensure quality monitoring of individual case management activities, guaranteeing that minimum standards for service provision, confidentiality and beneficiary outcomes are successfully and consistently met.

· Lead the roll-out of formation of urban protection committees comprising representatives of the host and refugee communities, and supervise implementation of small-scale community projects in line with protection needs identified and prioritized by committee members.

· Assess the training and capacity building needs of Team Leaders and Officers, and design and implement professional development plans for staff.

· Work in close coordination with relevant staff in other IRC units, including Women’s Protection and Empowerment, Children’s Protection, Economic Recovery and Development to ensure the project’s strong integration with other sectors;

· Lead on the development and implementation of evidence-based advocacy positions in the area of operation in coordination with the Protection Coordinator; support the Coordinator in the development of advocacy positions to be shared with the Protection Working Group and to inform country-wide and international advocacy.

· Support the Protection Coordinator in the development of new concepts for future programming.

· Develop and maintain effective working relationships with UNHCR, INGO, government authorities, and other key stakeholders to ensure active coordination, collaboration, and information dissemination.

· Undertakes other tasks as requested by the Protection Coordinator.

Staff Management and Development

· Coach, train, and mentor staff with the aim of strengthening their technical capacity, exchanging knowledge within the team and providing professional development guidance

· Supervise and mentor direct-report staff, including communicating clear expectations, setting performance objectives, providing regular and timely constructive performance feedback, and providing documented semi-annual performance reviews.

· Promote and monitor staff care and well-being; approve and manage all leave requests to ensure adequate coverage.

· Offer leadership support for successful adherence by staff to IRC’s Global HR Operating Policies and Procedures.

Key Working Relationships:

Position Reports to: Protection Coordinator**
Position directly supervises:** Senior Protection Officers, Reporting Officer, Information Officer, Outreach Officer, Senior Case Worker, Legal Team Leader

Indirect Reporting: NA**
Other Internal and/or external contacts: **

Internal: Protection and Information Managers (North Lebanon/Mount Lebanon/South Lebanon), Legal Manager.

External: UNHCR staff from Bekaa Field Office.

Job Requirements:

Education:

· Advanced University Degree in Social Sciences, International Relations, Human Rights, Law or related field.

Work Experience:

· At least 3 years of experience with an NGO and/or international organization managing program activities

Demonstrated Skills and Competencies:

§ Ability to interpret, analyze and synthesize information in a fast-paced environment

§ Excellent organizational skills, timeliness, ability to determine priorities and great attention to detail

§ Familiarity with program design, including log frames, budgeting and grants/report writing preferred

§ Familiarity with M&E system design and implementation, preferred

§ Strong and successful proven track record in management; at least 3 years of experience managing others

§ Experience writing protection reports for donors, governments, and the general public

§ Excellent drafting and oral communication skills in English, oral and written Arabic skills desirable

§ Ability and experience in identifying and drafting advocacy messages

§ Proactive, flexible, team spirited and willing to learn

§ Ability to live and productively work under stress while maintaining a sense of humor.

§ Successful advocacy experience and strong presentation skills

§ Excellent computer skills including MS Word, Excel and PowerPoint

§ Strong interpersonal skills and ability to work as part of a team, as well as independently.

Language Skills:

• Fluency in English required, ability to communicate and clearly in Arabic is an asset.

Working Environment*:* Located in Zahle, the working environment will be predominately office-based (75%), with some field work (25%). It will may involve travel to other locations in Lebanon, in line with programmatic needs. Returning National Candidates: We strongly encourage national or returning national candidates to apply for this position. If you are a national of the Country in which this position is based and are currently located outside of your home country and possess over two years of international work experience, the Syria Response Region has introduced an attractive remuneration package. The package includes competitive compensation, return flight to post, shipping allowance, temporary housing and a relocation allowance. Certain restrictions may apply. IRC strives to attract, motivate and retain qualified national staff in our programs.

The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation. Please submit your application on lb.recruitment@rescue.org before January 31, 2018 Only short-listed candidates will be contacted.